How can we help?
Start with the guides below, or reach a human if you're stuck. RunAIAgents is a self-serve tool you configure yourself — most answers live in the docs.
Getting started
Build and run your first agent, then learn the core concepts — agents, runs, steps, and tools.
Read the quickstart →Model keys & credits
Bring your own OpenAI or Anthropic keys, or use platform credits. Understand how runs are metered.
Set up keys →Plans & billing
Compare plans, understand credit usage and overages, and manage your subscription.
View plans →Security & data
How keys are encrypted, how agent code is sandboxed, and how bring-your-own-cloud keeps data in your infrastructure.
Read the security model →Common questions
Answers to the questions we hear most — from pricing to deployment to what agents can and can't do.
Browse the FAQ →Service status
Check current uptime and any ongoing incidents on the RunAIAgents platform.
Check status →Still need a hand?
If the docs and FAQ don't cover it, send us the details and we'll point you in the right direction. Include your account email and, if it's about a run, the agent name.